Comfort within reach
Hotel Services
Comfort
We take care of your comfort from the very first moment. Your stay includes a hearty breakfast, 24/7 reception service and parking right by the hotel. When booking, you can also add a range of extra services for an even more pleasant stay.
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Early Check-in
Check in earlier and start your stay without waiting.
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Extended Stay
Stay longer and enjoy the hotel and wellness without rushing.
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Romantic Room Preparation
Surprise your partner with a romantic atmosphere right when they enter the room.
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Surprise Gift Box
A gift box full of treats prepared in the room as a lovely surprise on arrival.
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Wines & Sparkling Wines in the Room
Surprise your loved one with wine waiting in the room.
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Refreshments in the Room
Treat yourself to fresh refreshments on arrival and start your stay in style.
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Flowers in the Room
Surprise them with a flower arrangement ready in the room on arrival.
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Bed Arrangement on Request
Choose your bed arrangement based on how you want to sleep during your stay.
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Orthopaedic Pillows & Bathrobes
Choose a bathrobe or an orthopaedic pillow and make your stay even more comfortable.
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Children's Playrooms
Fun for toddlers, schoolchildren and teenagers throughout the stay.
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Xbox Gaming Zone
A gaming zone with an Xbox, Game Pass and dozens of modern games.
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Board Games
More than 300 games for children, families, couples and evening fun.
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Table Football
Fun for children and adults throughout the day and evening.
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Wi-Fi
Fast, unlimited and secure Wi-Fi free of charge throughout the hotel, including rooms, common areas and the outdoor…
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Entertainment
A stay with us is not only about relaxation, but about having fun too. Enjoy our games corners or play Xbox and board games with your family or friends. Entertainment is the perfect way to add variety to your day between moments of wellness.
Dining
The day begins with a breakfast included in your stay, which you can enjoy in the comfort of the hotel. If you fancy something throughout the day, our Lobby Bar and 24/7 snack menu have you covered. Room service is also available for those who prefer their privacy.
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Breakfast
Start the day at your own pace and choose exactly what you fancy.
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Snack Menu 24/7
Quick refreshments for the moments when you don't want to go anywhere.
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Food Delivery to the Hotel
When you don't want to go anywhere, the food comes to you.
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Restaurants Nearby
Near the hotel you will find a restaurant for every taste and occasion.
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Lobby Bar 24/7
Refreshments, drinks and treats any time of day or night.
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Lobby and Kitchenette
A practical space available to all guests throughout the day.
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Stay Cancellation Insurance
Protect your reservation in case of illness or unexpected complications.
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FKSP & Benefits
Use FKSP and employee benefits towards your stay and wellness.
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Parking
Free parking right by the hotel with no need to book.
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Skis & Bikes
Facilities for cyclists, skiers and active stays.
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FKSP & Benefits
Your stay, wellness and selected services at Wellness Hotel Fénix can be conveniently paid for using FKSP (the cultural and social needs fund) or employee benefits. This means you can put your employer's contribution towards relaxing stays, private wellness and gift vouchers.
We accept both paper vouchers and benefit payment cards. We support most common benefit systems and payment solutions:
- Pluxee / Sodexo,
- Edenred,
- UP Benefity,
- Benefit Plus,
- Amazing Places,
- FKSP contributions from employers.
How the reservation works
During your online reservation, you select the standard stay price and choose bank transfer as the payment method. You then add the following to the note:
- the type of benefit or FKSP,
- the names of the participants,
- the employer's billing details,
- any requirements for the wording of the invoice.
Based on the details you send, we will prepare an invoice or documents for the employer and send everything to you by e-mail.
When paying with FKSP or benefits, discounted promotional prices and the lowest non-refundable offers cannot be combined. The reservation is therefore always made at the standard flexible stay price.
If you have any questions, our reservations department will be happy to help.
Reception: info@hotelfenix.cz | +420 774 108 430
Other
Beyond comfort, we also offer practical services such as FKSP benefits, insurance and a loyalty programme for our regular guests. These options make your stay even more enjoyable and bring you extra perks on every visit.